Customer Service Representative (Used Auto Parts, Jeep Wrangler Focused)

Overview

We are seeking a motivated and customer-focused Customer Service & Sales Representative to join our team. This role combines customer support and inside sales, focused on selling quality used automotive parts sourced from recycled vehicles.

The ideal candidate is confident, organized, competitive, and comfortable managing a high volume of customer interactions while actively driving revenue growth.

Key Responsibilities

• Sell used automotive parts to retail and wholesale customers
• Provide accurate price quotes across multiple sales channels (website, online marketplaces, walk-in, phone, etc.)
• Manage inbound and outbound calls in a fast-paced environment
• Increase sales through add-on items and upselling opportunities
• Generate new leads and pursue additional revenue streams
• Follow up with past customers to re-engage and convert cold leads
• Communicate clearly and professionally with customers and team members
• Maintain accurate records and ensure timely order processing

Minimum Qualifications

• High school diploma or equivalent
• 3–5 years of sales-focused experience with a proven record of meeting or exceeding targets
• Strong understanding of sales processes, closing techniques, and lead generation
• Ability to confidently handle objections and drive transactions to completion
• Strong mathematical aptitude
• Strong computer proficiency
• Highly organized with strong time management skills
• Self-motivated, competitive, and results-driven
• Clear and professional communication skills

Preferred Experience

• Automotive or auto parts sales
• Dealership, salvage yard, or service advisor experience

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Work Location: In person