Operations Manager

About Best Trash: At Best Trash, we are not the biggest, just the best! Since starting in 2009 with only one truck, we have grown to a fleet of over 200 trucks and now serve more than 600,000 customers across the Greater Gulf Coast region. Our growth has been driven by a strong commitment to dependable service, operational excellence, and a people-first mindset. As we continue to expand into new markets and take on new opportunities, we remain focused on the high standards and close-knit culture that have shaped our success. We are looking for team members who are ready to grow with a company built on integrity, hard work, and long-term vision.

About the Role: The Operations Manager is responsible for supervising routing activities of Residential Drivers, Front Load Drivers, Roll Off Drivers, and Container Delivery Drivers. This role works with customer service, dispatch, HR, and other applicable departments to ensure daily operations are sustained. The Operations Manager ensures compliance to all safety, environmental, regulatory, ethics, and other operational standards.

Responsibilities:

· Support and execute daily routing expectations

· Create and improve routes to maximize productivity and efficiency.

· Maintain productivity goals; ensure adherence to operating standards; and manage labor hours and disposal expenses per guidance.

· Recruit, interview, hire, train and discipline all commercial front-line personnel.

· Oversee safety and accident prevention programs to ensure actions are taken to prevent accidents and injuries.

· Schedule, plan, and conduct safety meetings (weekly).

· Work with drivers and sales team to remove unsafe conditions from drivers’ routes

· Be familiar with and ensure compliance with all CDL driver regulations.

· Performs other job-related duties as assigned

Qualifications:

· High School diploma or general education degree (GED) required.

· Associate or bachelor’s degree preferred.

· Prior experience in the waste industry or transportation industry and/or experience driving trucks preferred

· 1 year of lead or supervisory experience (minimum)

· Process and results-oriented in setting and pursuing goals

· Demonstrates problem-solving, analytical, critical-thinking and decision-making skills.

· Demonstrates and promotes ethical behavior.

Benefits:

· We offer a comprehensive benefits package designed to support the health, well‑being, and financial security of our employees:

· Medical, dental, and vision insurance

· Basic life (Company Paid) and voluntary life insurance

· Short-term and long-term disability (STD & LTD)

· Hospital indemnity and accident coverage

· Critical illness coverage

· Paid time off and holidays

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other protected characteristic under applicable law.

Pay: $92,000.00 - $100,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person