District Operations Manager

As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, pregnancy, sexual orientation, marital status, gender identity, national origin, citizenship status, age, disability or protected veteran status. 

I. Job Summary 

Manages the day-to-day operations at a medium to large site. Route Managers and/or Senior Route Managers can report into this job. Establishes and maintains performance and productivity metrics and cost management processes. 

II. Essential Duties and Responsibilities

• Manages the day-to-day operations of the District, and provides daily support to Route Managers in ensuring quality performance.
• Monitors operating metrics while diagnosing and improving processes, procedures, and performance.
• Executes necessary precautions to ensure safety and compliance with Company, OSHA, and other standards and regulations.
• Ensures thorough root cause investigations for all injuries and incidents, following-up with consistent discipline and retraining.
• Oversees personnel needs of the department including selecting, coaching, disciplining, and training employees and evaluating employee performance. Provides input into termination, compensation, and promotion decisions.
• Formulates both short-term and long-term goals and action plans in conjunction with the District Manager or Senior District Manager.
• Participates in regular P&L reviews to ensure that budgets are met; develops and implements programs for optimal equipment utilization, equipment maintenance, and labor and material costs.
• Interacts with local city, municipal, and county agencies to ensure customer satisfaction, improve efficiency, renew contracts and negotiate new contracts; establishes WM as a good corporate citizen and valued resource.
• Ensures District compliance with WM Way processes and continues to work toward and/or maintain Gold Standards.
• Works with functional groups to resolve employee relations and labor relations issues.

III. Qualifications