District Manager

The District Manager is responsible for overseeing the daily operations, financial performance, safety, customer service, and personnel management of an assigned district. This position ensures efficient waste collection services while maintaining operational standards, controlling costs, and developing a high-performing team.

The District Manager leads daily collection operations for an assigned Pelican district, with accountability for safety, service quality, labor and cost performance, and team development. Reporting to the VP of Operations, the DM partners with Maintenance, HR and Safety to keep trucks on the road, driver's safe and customers satisfied, while delivering district results against budget

Essential Duties and Responsibilities

• Oversee daily waste collection operations to ensure safe, efficient, and timely service.
• Lead, coach, and hold supervisors and operational employees accountable for performance.
• Monitor route productivity, staffing levels, equipment utilization, and operational efficiency.
  • Manage labor and overtime against budget and staffing standards, including driver and route-to-supervisor ratios
• Manage district operating expenses, budgets, and overall financial performance.
• Ensure compliance with DOT, OSHA, and other applicable safety and regulatory requirements.
• Work with Fleet Maintenance to minimize equipment downtime and maintain operational readiness.
  • Partner with the Fleet Maintenance Manager and location shop leaders
• Maintain positive relationships with municipal customers and ensure contractual service requirements are met.
• Address customer service issues, operational challenges, and employee concerns.
• Partner with Human Resources on staffing, employee development, performance management, and disciplinary matters.
• Monitor key performance indicators and implement improvements to increase productivity, safety, and profitability.
• Communicate district performance, operational concerns, and recommendations to executive management.

Qualifications

• Minimum 5 years of management experience in waste collection, transportation, logistics, or a related industry.
• Strong leadership, communication, and problem-solving skills.
• Knowledge of DOT regulations, safety requirements, and fleet operations.
• Experience managing budgets, operational costs, and employee performance.
• Ability to work flexible hours and respond to operational needs as necessary.

Key Performance Measures

Safety performance, route efficiency, budget management, customer satisfaction, employee retention, and overall district profitability.

Other duties may be assigned as necessary to meet business needs.