Dispatcher

About Us

Atlantic Sitton is an established liquid waste service company. We pump septic systems and grease traps, install and repair septic systems, and handle emergency calls for residential and commercial customers across New Jersey. We're growing, and we need an organized, steady dispatcher to keep our trucks and crews moving.

The Role

You'll be the hub of daily operations. You'll schedule and route pump trucks and install crews, handle customer calls, and make sure every job is set up and closed out correctly. When the day goes sideways with a breakdown, an emergency backup, or a crew running late, you'll keep it on track.

What You'll Do

• Schedule and dispatch septic pumping, grease trap service, inspections, and install jobs
• Build efficient daily routes and adjust in real time for emergencies, weather, and delays
• Answer inbound calls and emails, book appointments, and provide quotes or pricing for standard services
• Stay in constant contact with drivers and field crews by phone and text
• Coordinate the on-call emergency schedule and after-hours coverage with field managers
• Schedule equipment moves, material deliveries, and job prep with the install team
• Track recurring service customers, such as restaurants on grease trap schedules, so no service is missed
• Enter job details, close out work orders, and pass completed jobs to billing
• Flag vehicle, equipment, or safety issues to the right person right away

What We're Looking For

• 2+ years of dispatch, scheduling, or field service coordination experience. Septic, plumbing, HVAC, waste, towing, or trucking is a strong plus
• Calm under pressure and able to juggle many moving pieces at once
• Strong phone presence and clear, professional communication with customers and drivers
• Comfortable with dispatch or scheduling software, Google Maps or routing tools, and basic computer work
• Reliable, organized, and detail-oriented

Schedule

• Full-time, Monday–Friday, day shift
• Occasional early starts or extended days during busy periods or emergencies

Pay & Benefits

• $25-$30 per hour depending on your experience
• Health insurance / 401(k)
• Stable, year-round work with a growing company

Location

• 647 Herman Road, Jackson, NJ 08527 (in person)

How to Apply

• Apply through Indeed with your resume. Tell us briefly about your dispatch experience and the software you've used.

Pay: $25.00 - $30.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Work Location: In person