Commercial Route Supervisor

Mazza Recycling, a growing New Jersey waste and recycling company, is seeking a Commercial Front-Load Service Lead to oversee safe, reliable collection service and support a team of drivers. In this role, you will coordinate daily operations, improve routes, resolve service issues, and protect customer relationships while helping build capacity for growth. Join a family-friendly company culture focused on safety, sustainability, respect, teamwork, and accountability.

Responsibilities

• Lead daily commercial front-load collection operations, coordinating staffing, routes, vehicles, containers, disposal needs, customer access, and service priorities.
• Coach front-load drivers through clear expectations, ride-alongs, route reviews, safety follow-up, attendance management, and performance accountability.
• Monitor route progress and resolve missed collections, blocked access, contamination, unsafe containers, equipment issues, customer changes, and incomplete documentation.
• Coordinate container deliveries, removals, exchanges, relocations, repairs, inventory, and special-service requests.
• Work with Dispatch, Customer Service, Sales, Billing, Revenue, Maintenance, Safety, Scale, Finance, and Operations leadership to support dependable service and efficient operations.
• Work across office, facility, yard, field, customer, and industrial settings, using required personal protective equipment and following applicable safety requirements.
• Travel between company locations as needed, with schedule flexibility for early or extended hours and after-hours response to operating disruptions, incidents, projects, or other business priorities.

Qualifications

• Relevant leadership experience in commercial collection, front-load service, dispatch, transportation, logistics, waste and recycling, municipal services, delivery, or other recurring route-based operations.
• Strong safety awareness, sound judgment, clear communication, accountability, and dependable follow-through.
• Ability to coach drivers and manage priorities in a fast-moving, customer- and operations-focused environment.
• Ability to use Microsoft 365 and learn applicable route, dispatch, scale, production, inventory, maintenance, camera, telematics, and reporting systems.
• Relevant equipment, safety, environmental, technical, weighmaster, or commercial-driving qualifications where required for the assignment.
• Ability to safely enter operating environments and perform the positions physical requirements, with or without reasonable accommodation.

Benefits

Mazza Recycling offers a competitive benefits package designed to support eligible employees and their families. Depending on position, employment status, and the terms of the applicable plans and policies, benefits may include:

• Medical, dental, and vision insurance
• 401(k) retirement plan with Company match
• Paid time off (PTO)
• Paid sick leave
• Company-provided training and career development opportunities

Equal Opportunity Employer

Mazza Recycling Services Ltd. is an equal opportunity employer. We make all employment decisions, including recruitment, hiring, assignment, compensation, benefits, training, promotion, transfer, discipline, and termination, without regard to race, color, religion, creed, national origin, ancestry, citizenship status, sex, pregnancy, childbirth or related medical conditions, sexual orientation, gender identity or expression, age, disability, genetic information, marital status, familial status, domestic partnership or civil union status, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.

Reasonable Accommodations

Mazza Recycling Services Ltd. provides reasonable accommodations to qualified applicants and employees as required by law. To request an accommodation during the application or hiring process, contact Human Resources at careers@mazzarecycling.com.

Offered compensation: $86,000/yr

Experience and License Requirements

• Commercial collection
• Transportation logistics