Sanitation Service Technician

Position Summary

Platinum Pro Portables is seeking a dependable, safety-focused, and customer-oriented Sanitation Service Technician to join our growing team. This position is responsible for servicing portable restrooms, hand wash stations, holding tanks, and related rental equipment at construction sites, special events, commercial properties, and government facilities throughout Southern California.

The ideal candidate takes pride in maintaining clean equipment, providing excellent customer service, operating safely, and representing Platinum Pro Portables professionally in the field.

This position operates independently throughout the day while maintaining communication with dispatch and operations staff.

Reports To

Director of Operations

Classification

Non-Exempt

Typical Day

Successful technicians typically:

• Start each morning by conducting a pre-trip vehicle inspection.
• Review route assignments and load necessary supplies.
• Drive a company service truck throughout an assigned territory.
• Service portable restrooms, hand wash stations, holding tanks, and related equipment.
• Communicate with dispatch regarding route changes and customer requests.
• Document completed services using company software and mobile technology.
• Identify equipment needing repair, replacement, or additional service.
• Build positive relationships with customers on jobsites.
• Return to the yard at the end of the day and prepare equipment for the next shift.

Most technicians spend the majority of their day independently managing their assigned route while providing excellent service to customers.

Essential Duties & Responsibilities

Responsibilities include, but are not limited to:

• Safely operate company service trucks and equipment.
• Service portable restrooms, hand wash stations, holding tanks, and related rental equipment according to Platinum Pro Portables service standards.
• Pump, clean, sanitize, deodorize, and restock units.
• Replenish toilet paper, paper towels, soap, sanitizer, and other consumable supplies.
• Complete all assigned route stops accurately and efficiently.
• Utilize company routing software and mobile applications to document completed services.
• Maintain accurate service records, notes, photos, and customer communications.
• Report inaccessible units, damaged equipment, customer concerns, or service issues immediately.
• Perform daily pre-trip and post-trip vehicle inspections.
• Maintain assigned truck in clean and safe operating condition.
• Follow all DOT regulations and company safety procedures.
• Communicate professionally with customers, contractors, project managers, and coworkers.
• Assist with equipment deliveries, exchanges, removals, and emergency service requests as needed.
• Support restroom trailer and freshwater delivery operations when required.
• Participate in safety meetings and ongoing training.
• Perform additional duties assigned by management.

Performance Expectations

Successful technicians are expected to:

• Complete assigned routes safely and efficiently.
• Maintain a positive customer experience at every service location.
• Meet daily route productivity goals.
• Accurately document all completed and missed services.
• Minimize equipment damage and service callbacks.
• Maintain excellent attendance and reliability.
• Follow all safety procedures and DOT requirements.
• Take ownership of their route and assigned equipment.

What Success Looks Like

Top-performing technicians:

• Arrive on time and ready to work every day.
• Take pride in clean trucks and well-maintained equipment.
• Consistently complete routes on schedule.
• Communicate proactively with dispatch and management.
• Receive positive feedback from customers.
• Identify additional customer needs and service opportunities.
• Represent Platinum Pro Portables professionally in the field.

Qualifications

Preferred Experience

• Experience driving commercial vehicles.
• Portable sanitation, septic, waste, construction, or service-route experience preferred.
• Customer service experience is a plus.

Skills & Abilities

• Strong work ethic and self-motivation.
• Ability to work independently with limited supervision.
• Excellent time management skills.
• Strong communication and customer service skills.
• Ability to use smartphones, GPS, and mobile applications.
• Ability to read, understand, and complete work orders in English.
• Ability to adapt to changing routes, schedules, weather, and traffic conditions.
• Ability to work efficiently while maintaining quality standards.

License Requirements

Required:

• Valid California Driver License with clean driving record.

Preferred:

• Class B Commercial Driver License.
• Tanker Endorsement.
• Air Brake Endorsement.
• Current DOT Medical Card.

Platinum Pro Portables will assist qualified employees in obtaining CDL licensing and endorsements when applicable.

Compensation & Benefits

Compensation

• Hourly Pay: $24.00 - $32.00 per hour depending on experience and qualifications.
• Overtime opportunities available.
• Advancement opportunities for high performers.

Benefits

• Paid Time Off (PTO)
• Paid Holidays
• Health Benefits
• Company Uniforms
• Ongoing Training & Development
• Career Advancement Opportunities

Career Growth Opportunities

As Platinum Pro Portables continues to grow throughout Southern California, employees have opportunities to advance into positions such as:

• Lead Service Technician
• Route Supervisor
• Operations Coordinator
• Operations Supervisor
• Service Manager
• Branch Manager

We are committed to promoting from within whenever possible.

Physical Requirements & Working Conditions

This position is performed primarily outdoors and requires physical labor throughout the workday.

Employees must be able to:

• Frequently enter and exit service vehicles.
• Pull and maneuver service hoses.
• Lift and carry supplies and equipment weighing up to 50 pounds.
• Walk on uneven construction sites and outdoor terrain.
• Work in hot, cold, windy, dusty, and wet weather conditions.
• Perform repetitive bending, lifting, reaching, and standing.

Approximate Work Activities:

• Driving: 45%
• Walking: 15%
• Standing: 10%
• Bending/Stooping: 10%
• Lifting/Carrying: 10%
• Reaching/Overhead Work: 5%
• Other Physical Activities: 5%

Why Join Platinum Pro Portables?

Platinum Pro Portables is one of Southern California's fastest-growing site service companies. We provide portable restrooms, restroom trailers, temporary fencing, hand wash stations, holding tanks, and related site services to construction, event, government, and commercial customers.

Our team is built on accountability, teamwork, customer service, and continuous improvement. We invest in our employees through training, modern equipment, advancement opportunities, and a strong company culture.

If you're looking for a stable career with growth potential and enjoy working independently while serving customers, we'd like to meet you.

Equal Opportunity Employer

Platinum Pro Portables is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other protected status under applicable federal, state, or local laws.

Pay: $24.00 - $32.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Safety equipment provided
• Uniform allowance
• Vision insurance

Work Location: In person